Case Study
Volunteer MBC Unifies Constituent And Volunteer Management
“GiveLife365 has been an asset to our non-profit organization, Volunteer MBC. By tapping into the power of Dynamics 365, it really makes it possible to streamline our work. It does a good job of putting things into a non-profit context and allows us to manage our contacts effectively, including our current and prospective donors, partners, employees, volunteers and others. Having everything in one place and navigating smoothly between them has been important. Looking forward to seeing its future development and benefiting from it immediately.”
Shan Abbasi
Manager – Community Engagement at Volunteer MBC
“Givelife365 has allowed our organization, Volunteer MBC, to bring all aspects of contact and volunteer management to one platform and especially to seamlessly connect to our referral database, making it user-friendly and easy to navigate. The customizable Power BI dashboards and comprehensive reports are what set it apart.”
Madhuri Payidiparty
Coordinator – Community Connections at Volunteer MBC
Volunteer MBC, a registered charity, fuels purposeful connections between people to respond to the most pressing social issues in the Greater Toronto Area. It serves as a backbone to non-profits by supporting their volunteer recruitment, recognition and providing resources and training to engage volunteers effectively. Volunteer MBC engaged Alphavima Technologies to address the issues around its legacy systems.
Customer challenges
Volunteer MBC’s mission is to create a community united by volunteerism where people truly care for each other. Key challenge was to bring all aspects of constituent and volunteer management to one platform. Seamless integration of their referral database, making it user-friendly and easy to navigate was another pressing concern. The non-profit’s legacy system posed a series of challenges stemming from low digitalization, lack of automation, and heterogenous data management across its business processes.
GiveLife365 solution
The GiveLife365 CRM, which leverages the power of Dynamics 365, provided Volunteer MBC with seamless constituent management across all verticals (volunteer registration, donations and sponsorships) and clear data visualization and insights to optimize decision-making. The new platform and Microsoft ecosystem with GiveLife365 implementation helps Volunteer MBC to integrate seamlessly with their extensive referral database of volunteers and allow effective volunteer management.
Customer benefits
Embracing the GiveLife365 solution and a Microsoft cloud ecosystem provided Volunteer MBC to streamline existing processes, automate workflows, 360° constituent visibility and advanced analytics. Shan Abbasi, Manager – Community Engagement at Volunteer MBC said, ‘GiveLife365 has been an asset to our non-profit organization, Volunteer MBC. By tapping into the power of Dynamics 365, it really makes it possible to streamline our work.